At SparkMart Private Limited, we are committed to delivering high-quality electronic products safely and on time. Please read our Shipping Policy carefully to understand how your order will be processed and delivered.
1. Order Processing
All orders are processed within 1–2 business days after successful payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.
Once your order is processed, you will receive a confirmation email or message with shipping details.
2. Shipping Locations
We currently ship across India only.
Delivery to remote or rural areas may take additional time depending on courier service availability.
3. Shipping Time
Estimated delivery timelines:
Standard Delivery: 3–7 business days
Express Delivery (if available): 1–3 business days
Delivery timelines may vary based on:
Customer location
Product availability
Courier partner operations
Weather or unforeseen circumstances
4. Shipping Charges
Shipping charges (if applicable) are clearly displayed at checkout before payment.
Any promotional free shipping offers will be automatically applied during checkout.
Shipping charges are non-refundable once the order has been shipped.
5. Order Tracking
After dispatch, you will receive a tracking number via email or SMS.
You can track your order using the provided tracking link until delivery.
6. Delivery Guidelines
Please ensure that your shipping address, phone number, and email are accurate.
Orders will be delivered to the address provided during checkout.
Signature or OTP verification may be required at the time of delivery.
7. Delayed or Failed Deliveries
Delivery delays may occur due to:
Incorrect or incomplete address
Customer unavailability
Natural calamities or logistics issues
If a delivery attempt fails:
The courier may re-attempt delivery.
If returned to us, re-shipping charges may apply.
8. Damaged or Missing Items
If your package arrives:
Damaged
Opened
Missing items
Please contact us within 48 hours of delivery with:
Order ID
Images or video evidence (if applicable)
We will investigate and assist as per our resolution process.
9. Change or Cancellation of Orders
Address changes or cancellations are possible only before dispatch.
Once shipped, orders cannot be modified or cancelled.
10. Contact Information
For any shipping-related queries, reach out to us:
📞 Mobile: +91-9288630241
📧 Email: help@sparkmartprivatelimited.com
By placing an order on sparkmartprivatelimited.com, you agree to this Shipping Policy.