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Terms & Conditions

Effective Date: 2025
Website: https://sparkmartprivatelimited.com/
Legal Entity: SPARKMART PRIVATE LIMITED

Welcome to Sparkmart Private Limited (“Sparkmart”, “we”, “our”, “us”). By accessing or using our website, products, or services, you agree to comply with the following Terms & Conditions. Please read them carefully before using our platform.


1. Acceptance of Terms

By using our website, you confirm that:

  • You have read and understood these Terms & Conditions.

  • You are legally capable of entering into a binding contract.

  • You agree to comply with all terms, policies, and guidelines mentioned on our website.

If you disagree with any part of these terms, please stop using our site immediately.


2. Company Details

SPARKMART PRIVATE LIMITED
01, Narayani Sadan, Back of Axis Bank,
Vijay Singh Lane, Kadamkuan,
Phulwari, Patna, Bihar – 800003
📞 9288630241
📧 help@sparkmartprivatelimited.com


3. Use of Website

You agree to use the website only for:

  • Browsing products

  • Placing legitimate orders

  • Making secure payments

  • Accessing customer support

You are not allowed to:

  • Misuse the site by spreading malware, spam, or harmful scripts

  • Attempt unauthorized access to our servers

  • Copy, reproduce, or misuse our content, including images and product data

  • Use fraudulent information while placing orders

We reserve the right to restrict or block access to any user violating these terms.


4. Product Information & Availability

We try to ensure that all product details, images, pricing, and stock availability are accurate. However:

  • Colors may vary slightly due to screen settings.

  • Prices are subject to change without notice.

  • Product availability may change depending on stock.

Sparkmart is not responsible for typographical or technical errors on the website.


5. Orders & Payments

By placing an order, you agree that:

  • All details you provide are accurate and complete.

  • The payment method used is genuine and authorized.

We reserve the right to:

  • Accept or decline orders at our discretion

  • Cancel orders due to incorrect pricing, stock issues, or suspicious activity

Payments are processed securely through trusted payment gateways. Sparkmart does not store card or banking details.


6. Shipping & Delivery

Delivery timelines shared on product pages are estimates and may vary due to:

  • Courier delays

  • Weather conditions

  • Location constraints

We are not liable for delays caused by third-party logistics partners.


7. Returns, Replacements & Refunds

All returns, refunds, replacements, and cancellations must follow Sparkmart’s Return & Refund Policy.

We reserve the right to:

  • Inspect returned items

  • Reject returns for used, damaged, or tampered products

Refunds may take 5–7 business days depending on your payment method and bank.


8. Cancellation Policy

Orders can be canceled before shipment only.
Once shipped, cancellations will not be accepted.

Sparkmart may cancel orders due to:

  • Payment issues

  • Fraud detection

  • Unavailable stock

  • Incorrect or incomplete address

A full refund will be issued for valid cancellations.


9. Intellectual Property

All content on Sparkmart, including:

  • Website design

  • Text, images, logos

  • Product descriptions

  • Graphics, banners

  • Software and code

is the property of SPARKMART PRIVATE LIMITED.
Unauthorized use, duplication, or distribution is strictly prohibited.


10. Limitation of Liability

Sparkmart is not liable for:

  • Indirect or consequential damages

  • Loss resulting from delayed deliveries

  • Damage caused by misuse of purchased products

  • Typographical or data errors on the website

  • Issues caused by third-party services, such as payment gateways or couriers

Your use of the website is at your own risk.


11. Third-Party Links

Our website may contain links to external websites (payment gateways, social media, tracking pages, etc.).
We are not responsible for the content, privacy practices, or policies of third-party websites.


12. Privacy Policy

Your use of the website is also governed by our Privacy Policy, which explains how we collect and protect your data.


13. Governing Law

These Terms & Conditions are governed by the laws of India.
Any disputes will be handled under the jurisdiction of Patna, Bihar courts.


14. Policy Changes

Sparkmart may update these Terms & Conditions at any time to reflect:

  • Legal changes

  • Business updates

  • Security improvements

Updated terms will be posted on this page with the revised effective date.

Continued use of the website means you accept the updated terms.


15. Contact Us

For questions regarding these Terms & Conditions, you may contact:

SPARKMART PRIVATE LIMITED
01, Narayani Sadan, Back of Axis Bank,
Vijay Singh Lane, Kadamkuan,
Phulwari, Patna, Bihar – 800003

📞 9288630241
📧 help@sparkmartprivatelimited.com
🌐 https://sparkmartprivatelimited.com/